Sandy FAQ

Learning_Track
PMO PLT : How to do "Submit CR" in COMPAS Go for change order process?
1. After initiating the change request / change order for the following a. Configuration change for existing line b. Addition of new line c....
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PMO PLT : How should I interpret change request items status in COMPAS Go?
This article describes the change request for selected line item. 1. Search the Order or Open the order from the dashboard by clicking on the...
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PMO PLT : How to verify or view the scope of changes and view the tech review status in change order or change request (ECR)?
1. Select the line which needs a change / modification as shown below and click the "Create CR". 2. Option to enter the CR name will pop up...
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PMO PLT : How to create a change order request (CR) from COMPAS Go for existing line items?
This article describes the steps for creating a change request for a line items for a sales order in COMPAS Go. 1. Login into COMPAS Go with...
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PMO PLT : ECR - External Change Request in COMPAS Go
COMPAS Go now can process ECR"s for Sales and Channel Partners. Remember the ECR is a request. Once submitted the Customer Support Desk will...
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PMO PLT : How to reach out to Siemens Project Manager?
This article describes the pull the contact information for a sales order if managed by Siemens Project Manager (PMO), then you can reach out...
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PMO PLT : How to use Live Chat in Sandy (Video)?
Live Chat is available in Sandy. Check it out! Click the below link to view the video. Your browser doesn"t support video. ...
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PMO PLT : How to create web request from manage orders in COMPAS Go?
This article describes the steps to open a web request in COMPAS Go. 1. Click on the sales order number from the recent orders in the...
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PMO PLT :How do I use the virtual assistant - Sandy?
Welcome to Sandy! She is our virtual assistant. She can help you with a sturdy search options and dynamic help articles to your requirements. ...
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PMO PLT : How to change address in Transmittal Letter in submittal package?
This article provides steps to change address in Transmittal Letter in submittal package. Login to COMPAS Go Open the quote From...
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