What is Sandy FAQ?


This article explains about Sandy FAQ. Sandy FAQ is Knowledge Management tool. It reduces the need for customer support, improves staff productivity, and eliminates time wasted searching for information.

Sandy FAQ is used share knowledge about COMPAS using articles, videos, user manuals, business processes, FAQs or any other type of information needed for the user.

Sandy FAQ can provide users with answers asked in "Sandy" and resolve issues quickly and efficiently.

  1. Improve efficiency
  2. Resolve problems quickly
  3. Help customers self-serve
  4. Reduce call volume

Sandy FAQ can help the users to acquire COMPAS knowledge faster, reducing training time, and driving higher performance.

  1. Faster training time
  2. Higher job quality
  3. Improved productivity

Sandy FAQ improves staff productivity and eliminates time wasted searching for information. Information is available to users in a click. Information available are 

  1. COMPAS functional information
  2. Product information
  3. Training materials


Article ID: 3647
Last updated: 30 Nov, 2020
Revision: 6
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