Sandy FAQ

Manage Orders
ECR - External Change Request in COMPAS Go
COMPAS Go now can process ECR"s for Sales and Channel Partners. Remember the ECR is a request. Once submitted the Customer Support Desk will process to an order. ...
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How to view project manager contact?
Contact Card is a consolidated information of data and is linked to the email. It also had information of address , telephone numbers and mobile numbers. To the view...
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How to export BOM data into excel file from Manage Order?
This article explains the steps for generation of BOM Export in manage orders. 1. Login into COMPAS with valid credentials 2. Click on the "Manage Orders" in the...
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How to extend hold lines on Manage orders?
This article describes the steps to extend the line in a particular order that is on hold. 1. Login into COMPAS with valid credentials 2. Click on the "Manage...
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How do I see the change quote report in Manage Order?
This article describes the steps to view the report for change order quote in manage orders in COMPAS. 1. Login into COMPAS with valid credentials 2. Click on...
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How to create a change order request (CR) in COMPAS Go for adding new products?
This article describes the steps to create change order for a sales order. 1. Login with valid credentials in COMPAS go. 2. Search the Order or Open the order from...
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How to create a change request for line items for a sales order in COMPAS Go?
This article describes the steps for creating a change request for a line items for a sales order in COMPAS Go. There are few enhancement to the existing change request process as mentioned below ...
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How to view all change request quotes associated with my order using COMPAS GO?
This article describes the steps to view all the change order quote for a sales order 1.Search the Order or Open order from the dashboard by clicking on the...
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How should I interpret change request items status in COMPAS Go?
This article describes the change request for selected line item. 1. Search the Order or Open the order from the dashboard by clicking on the associated COMPAS Quote....
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How to view change summary or scope of changes in COMPAS Go?
This article describes the changes to the change request in COMPAS Go. 1. Search the change request quote or open the Quote from the dashboard by clicking on the...
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