Sandy FAQ

Manage Orders
How to view the notifications in manage orders?
Updates to sales order gets notified in manage orders. Following are the steps to view the notification. Click on the bell icon in header From the above...
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How to view project manager contact?
Contact Card is a consolidated information of data and is linked to the email. It also had information of address , telephone numbers and mobile numbers. To the view...
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How do I cancel my "Change Request" (ECR) quote in COMPAS Go?
This article describes the steps for cancelling a change request for a sales order. 1. Login into COMPAS go with valid credentials. Create a sales order with line...
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How to add cans ahead to an order in COMPAS Go?
This article describes the steps available in COMPAS Go when a quote is already converted to an order and the user need to add cans ahead. If the order is still...
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How to change primary contact to another user in COMPAS Go?
This article describes the steps to change the primary contact of an quote/order by using the contact card tool. 1. Select the quote/order where you want to change...
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How to check order creation errors in COMPAS Go?
This article describes how to view the order creation error info in COMPAS Go. 1. Login into COMPAS Go with valid credentials. 2. The home page will be...
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How to access manage orders in COMPAS Go?
Manage Orders is a dynamic app / function exclusively available to user to manage the orders that is created. Functions enabled are used to release the hold lines,...
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How to set primary contact during order creation?
This article describes the steps to select the contact person for a sales order in COMPAS Go. 1. After adding line items, negotiating the price and adding the...
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How To download / view order status report in Manage Orders?
This article describes the order status report generation from Manage Orders in COMPAS Go. 1. Login into COMPAS with valid credentials 2. Click on the "Manage...
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How to apply quick ship for an line item?
This article describes the steps when you want to quickly process one order at a time, you can easily do so from COMPAS Go in the pricing page with Quick Ship. 1....
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